DELIVERY

Your online order will be placed in one of our premium Calibre online boxes, as shown above. All sale orders will be shipped in our basic packaging.

SHIPPING TIMES AND COSTS within australia

Standard Shipping
Delivery in 3-7 working days
Free

Express Shipping
Delivery in 1-2 working days
$ 12

Please note: Delivery times begin one business day after the order is placed.

You will receive an e-mail containing your Tracking Number once your package has been shipped from our warehouse. Visit My Order to check the most up-to-date status of your order.


TRACKING YOUR ORDER

You may track the delivery of your order by using the TRACKING NUMBER provided by Toll Priority.

You will find the Tracking Number for your order either in My Order or in the shipping confirmation e-mail.

Registered users can also check the status of their orders in My Account.

Toll Priority delivers from Monday to Friday during office hours and you cannot pre-book delivery times. We require a signature for all deliveries made. Should the delivery address be unattended at the time of delivery, Toll Priority will leave a notification card with a contact number. From there, you may contact Toll Priority to pick up your order from their depot or a nominated Toll Collection Point.

Undelivered packages will be returned to our warehouse.


SHIPPING WITHIN AUSTRALIA

Standard shipping for all Australian orders is currently free of charge.

Express Australian shipping is $12 for each order.

Please note: For Express Shipping, please note that this applies to only Metro areas. 

For delivery of online store orders Calibre uses Toll Priority. On dispatch of your order, you will receive a shipment confirmation email containing your Toll Priority consignment number. You may track your parcel with Toll Priority at www.tollgroup.com under 'Track and Trace' on the home page.

Please note your order must be signed for when delivered by Toll Priority.
To guarantee delivery it is best to send your parcel to your office or to an address where there will be someone to receive it between 9am - 5pm.

It is very important that you provide a full delivery address and include the business name if applicable.

Calibre takes no responsibility for orders lost or damaged by Toll Priority. Please contact customercare@calibre.com.au should you require any further information.

 


SHIPPING INTERNATIONALLY

Calibre online delivers Internationally via FedEx Priority Shipping. Please see shipping prices below:

China $15
Hong Kong $15
Indonesia $15
Japan $15
South Korea (Rebublic of Korea) $15
Malaysia $15
NZ $15
Philippines $15
Papua New Guinea $15
Singapore $15
Taiwan $15
Thailand $15
Vietnam $15
   
Rest of the world  $25


Please contact customercare@calibre.com.au should you require any further information.
Calibre takes no responsibility for orders lost or damaged by FedEx.

Expect delivery within 2-5 working days depending upon your location. These delivery times should be used as a guide only. On dispatch of your order, you will receive a shipment confirmation email containing your consignment number. You may track your parcel with FedEx at www.fedex.com under 'Track' on the home page. Please note that a signature is required on delivery.

Please note:
Shipping fees for overseas does not include possible taxes and duties which may be applied by customs in the country where delivery is to be made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. We are also prohibited by law from marking the order as a ‘gift', even if the order is placed with the intention of sending to a gift recipient. For further information, it may be necessary to call local customs offices to gain further details.